Are Law Firms as Profitable as They Could Be?

[This article previously appeared on Slaw.ca] It is pretty clear that, in the past, lawyers did a great job disrupting themselves. The term “disruption” comes from Clayton Christensen’s observation that the ability of a company to make a higher and higher performing product always outstrips the ability of customers to make use of these performance improvements. … Continue reading Are Law Firms as Profitable as They Could Be?

What Are the Key Attributes of an Innovative Law Firm and How Much Do They Matter?

[This article originally appeared on Slaw.com and subsequently in ILTA's Peer to Peer magazine] Managing a law firm in this era of rapid change is a massive challenge. It’s hard to know the right thing to do. It feels like the ground is constantly shifting. Your firm’s lawyers are giving conflicting reports on the state … Continue reading What Are the Key Attributes of an Innovative Law Firm and How Much Do They Matter?

A detailed comparison of technology adopter types

Everett Rogers developed the now-standard framework for how an innovation diffuses throughout society. Geoffrey Moore went into greater detail on the adopter types. I understood conceptually that these various groups are based on certain differences, but it wasn't until I mapped these out (based on Moores book) that I realized how distinct these groups really … Continue reading A detailed comparison of technology adopter types