A Principled Approach to Legal Tech Adoption

[A previous version of this article appeared in Legal Business World,  the LAC Group, and ILTA's Peer to Peer Magazine] “Ironically, the popular business press, focused on hot, emerging industries, is prone to presenting these special cases as proof that we have entered a new era of competition in which none of the old rules … Continue reading A Principled Approach to Legal Tech Adoption

Are Law Firms as Profitable as They Could Be?

[This article previously appeared on Slaw.ca] It is pretty clear that, in the past, lawyers did a great job disrupting themselves. The term “disruption” comes from Clayton Christensen’s observation that the ability of a company to make a higher and higher performing product always outstrips the ability of customers to make use of these performance improvements. … Continue reading Are Law Firms as Profitable as They Could Be?

What Are the Key Attributes of an Innovative Law Firm and How Much Do They Matter?

[This article originally appeared on Slaw.com] Managing a law firm in this era of rapid change is a massive challenge. It’s hard to know the right thing to do. It feels like the ground is constantly shifting. Your firm’s lawyers are giving conflicting reports on the state of business while your clients keep demanding “more … Continue reading What Are the Key Attributes of an Innovative Law Firm and How Much Do They Matter?

Is “Innovation” a Bad Word in Law Firms?

[This article originally appeared on Slaw.ca] The legal profession could be improved a bit. Ok, it could be improved a lot. One might say it could use more "innovation." Yet it seems like the harder one pushes for innovation, the harder others push back. Despite acknowledgement that the nature of legal services will take time … Continue reading Is “Innovation” a Bad Word in Law Firms?

Law firms need all the help they can get

A recent Altman Weil study found that the #1 reason law firms weren’t doing more to change the way they deliver legal services is because clients weren’t asking them to do so. To not aim at improving client services is poor business strategy; but that is pretty rare. The problem of how to improve the … Continue reading Law firms need all the help they can get