What Are the Key Attributes of an Innovative Law Firm and How Much Do They Matter?

[This article originally appeared on Slaw.com and subsequently in ILTA's Peer to Peer magazine] Managing a law firm in this era of rapid change is a massive challenge. It’s hard to know the right thing to do. It feels like the ground is constantly shifting. Your firm’s lawyers are giving conflicting reports on the state … Continue reading What Are the Key Attributes of an Innovative Law Firm and How Much Do They Matter? →

Is “Innovation” a Bad Word in Law Firms?

[This article originally appeared on Slaw.ca] The legal profession could be improved a bit. Ok, it could be improved a lot. One might say it could use more "innovation." Yet it seems like the harder one pushes for innovation, the harder others push back. Despite acknowledgement that the nature of legal services will take time … Continue reading Is “Innovation” a Bad Word in Law Firms? →

Convenience is King

[Note: this article previously appeared on Slaw.com and Legal Business World] Intro I recently saw an exciting legal tech product that has a lot of potential. I think it could make many people's lives much easier. And a partner wants to mandate its usage! You can probably see where this is going. It was a … Continue reading Convenience is King →

A detailed comparison of technology adopter types

Everett Rogers developed the now-standard framework for how an innovation diffuses throughout society. Geoffrey Moore went into greater detail on the adopter types. I understood conceptually that these various groups are based on certain differences, but it wasn't until I mapped these out (based on Moores book) that I realized how distinct these groups really … Continue reading A detailed comparison of technology adopter types →